SMSCash

What to do if your SMS code has not arrived

Getting a number does not guarantee that another service will accept it or send an SMS. Check the details of the existing activation before starting another one.

Check the activation

  1. Open the activation and check that it is still valid. Numbers are allocated for 20 minutes.
  2. Compare the full number and country with what you entered in the selected service.
  3. Make sure the activation is for that exact service. A message from another sender may not match it.
  4. Check the current status and whether a code has already been received.

If you are using the API

Check the same activation identifier with getStatus. A request timeout does not prove that number allocation failed. Retry the original request with the same Idempotency-Key instead of creating a new order.

If the waiting period ends

Follow the activation status. A cancelled or expired paid activation without a code releases its reserve; an earning activation without a matching code does not earn a reward.

Contacting support

Send the activation identifier, service, country and approximate time. Describe any error shown by the selected service. Do not include passwords, API keys or complete SMS codes.